Privacy Policy

Last updated: March 2025

1. Information We Collect

We collect information you provide directly (such as name, email, and company when you register), information we collect automatically (such as usage data, IP address, and browser type), and information from third-party services you connect (such as authentication providers).

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our market research services
  • Process payments and manage your subscription
  • Send transactional and promotional communications (you can opt out at any time)
  • Analyze usage patterns to improve the platform
  • Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist us in operating the platform (such as payment processors, cloud infrastructure providers, and analytics tools). These providers are contractually obligated to use your data only to perform services for us.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting privacy@marketgeist.com.

5. Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and regular security assessments. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data; object to processing; request data portability; or withdraw consent. Contact us at privacy@marketgeist.com to exercise these rights.

7. Cookies

We use cookies to maintain sessions, remember preferences, and analyze usage through third-party analytics tools (PostHog). You can control cookies through your browser settings or our cookie consent interface.

8. Contact

For privacy inquiries, contact us at privacy@marketgeist.com or write to us at MarketGeist, Inc.